MEDIA

DESIGN

Persona

The creation of a persona for my chatbot project was a crucial step in ensuring that the final product would be user-centered and effective. By developing a detailed persona, I could better understand and anticipate the needs, frustrations, and behaviors of potential users. This process not only informed the design and functionality of the chatbot but also provided a structured approach to integrating key learning outcomes.

Developing the persona of Lilly Storms involved a structured, iterative process. Initial drafts were refined through successive iterations, incorporating feedback from surveys and user research. Each version was showcased to stakeholders, demonstrating how user insights informed improvements, ensuring the persona accurately represented the target audience.

Creating Lilly's persona required leveraging my strengths in empathy and user-centered design while addressing areas for growth in data analysis. Aligning my actions with core values like inclusivity and ethical research, I promoted personal growth and continuous learning. This experience highlighted the importance of self-awareness and personal development in professional projects.

In conclusion, the creation of the persona for my chatbot project effectively integrates the learning outcomes of creative iterations and personal leadership. The iterative process ensured that the persona evolved to accurately reflect user needs and behaviors, providing a solid foundation for the chatbot's design and development.